Bus.com is adapting its services

As an industry leader in group travel, Bus.com empowers the movement of large groups of all kinds. However, given the current context of the COVID-19 pandemic, we feel it is our responsibility to only offer essential travel services until further notice. By taking this temporary pause from non-essential travel, we can show some important leadership during these uncertain times. 

Learn about custom services

Is your trip essential or non-essential?

If you are unsure whether or not your trip is essential or non-essential travel, please reach out to us at [email protected]. To learn more about current or future trips, please refer to our COVID-19 FAQ. Please note that Bus.com has the right to refuse travel requests that we believe would endanger the safety of our bus partners or the general public.

Essential travel

Bus.com is currently running trips that count as essential travel. Essential travel could include but is not limited to:

  • Certain business and student trips
  • The transportation of health and emergency personnel
  • The transportation of goods and services
  • The movement of military services
  • Family emergencies
Book essential travel

Non-essential travel

You can still book non-essential travel — these types of trips will resume once health official recommendations allow. By planning ahead, you can take advantage of low prices and a flexible change/cancellation policy. Non-essential trips include but are not limited to:

  • Most student and business trips
  • Non-emergency family trips
  • Leisurely travel
Book future travel

Our commitments to you

Fully-vetted service

Safety first

We will not make business decisions that put your safety, or the safety of our bus partners, at risk

Flexibility

We offer you the power to make last-minute changes and cancellations

Reliability

Our award-winning customer service team is here for you 24/7

Additional safety measures

While safety is always our #1 priority, we have enacted new measures to ensure that our trips are run in a way protects the well-being of our customers and drivers. This includes but is not limited to:

  • The disinfecting of buses between every trip
  • The provision of cleaning materials to bus drivers
  • Running buses at half-capacity (social distancing)
 

Additional safety measures

Companies that trust Bus.com include

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Here's what our customers have to say
Janice Andersen, Women's March — North Carolina | Bus.com
“Prompt and courteous response at all phase of planning and travel, ease of web site and support, excellent bus and driver. ”
– Janice Andersen, Women's March — North Carolina
Lyndell Montgomery, Event Producer, Beau’s Brewery | Bus.com
“The service was punctual, professional and exactly what I hoped for. They went the extra mile to ensure that the experience for riders and for festival organizers was completely on point. The attention to detail and great customer service attitude produced positive feedback across the board. ”
– Lyndell Montgomery, Event Producer, Beau’s Brewery
Dom Fines, Camp YC | Bus.com
“The buses were amazing! I believe that everyone truly enjoyed the convenience. Things went unbelievably smooth. ”
– Dom Fines, Camp YC
Paul van Thiel, Rugby Canada | Bus.com
“The Bus.com team was great to work with. They were extremely accommodating and solution-focused. ”
– Paul van Thiel, Rugby Canada

Two ways to get started

Do you need to move essential personnel or an essential service?

Book essential services

Are you planning for future non-essential travel?

Book non-essential services