We’ve updated our trip change and cancellation policies for charters affected by COVID-19. Learn more
If you are unsure whether or not your trip is essential or non-essential travel, please reach out to us at [email protected]. To learn more about current or future trips, please refer to our COVID-19 FAQ. Please note that Bus.com has the right to refuse travel requests that we believe would endanger the safety of our bus partners or the general public.
Bus.com is currently running trips that count as essential travel. Essential travel could include but is not limited to:
You can still book non-essential travel — these types of trips will resume once health official recommendations allow. By planning ahead, you can take advantage of low prices and a flexible change/cancellation policy. Non-essential trips include but are not limited to:
We will not make business decisions that put your safety, or the safety of our bus partners, at risk
We offer you the power to make last-minute changes and cancellations
Our award-winning customer service team is here for you 24/7
While safety is always our #1 priority, we have enacted new measures to ensure that our trips are run in a way protects the well-being of our customers and drivers. This includes but is not limited to: