For coach bus, mini coach, minibus, and Sprinter van charters, we offer 100% money back on cancellations made 21 days or more before the trip and 50% money back on cancellations made between 20 and 14 days before the trip.
Unfortunately, we’re unable to issue refunds on service fees or cancellations made on coach buses, mini coaches, mini buses, or Sprinter van charter rentals 13 days or less before the start of the trip.
Our policy is slightly different for School Bus charter rentals.
We offer 100% money back on cancellations made seven days or more before the trip and 50% money back on cancellations made between six days and three days before the trip.
Unfortunately, we’re unable to issue refunds on service fees or cancellations made 72 hours or less before the start of the trip.