Frequently Asked Questions
Amenities
Can Bus.com help me organize a shuttle service with one or more Sprinter Vans?
Yes! Sprinter van rentals make for an excellent shuttle service and can even be more efficient with multiple vehicles. Check out our shuttle page for more booking information, or reach out to us directly at [email protected] for your shuttle bus rental.
Can I request a Sprinter Van shuttle service instead of two Sprinter Vans doing one transfer each?
Yes! A shuttle bus rental is a great way to keep costs manageable while moving a group over shorter distances. However, keep in mind that a portion of your group will have to wait for the shuttle service to make the full round trip, so it may not always be a viable option.
Can Bus.com help me organize a shuttle service with one or more coach buses?
Certainly! Coach bus rentals are great for shuttle services, transporting large groups of people over longer distances. Refer to our shuttle page for more detailed information, or email us at [email protected] for your shuttle bus rental.
Can I request a coach bus shuttle service instead of two coach buses doing one transfer each?
Absolutely! A shuttle bus rental is a great way to keep your coach bus rental cost down when moving groups over shorter distances. However, keep in mind that a portion of your group will have to wait for the shuttle service to make the full round trip, so it may not always be a viable option.
Can Bus.com help me organize a shuttle service with one or more mini coaches?
Of course! Mini-coach bus rentals are ideal for shuttle services, safely and reliably transporting up to 31 people. For the quickest start, take a look at our dedicated shuttle services page for more detailed information, or email us at [email protected] for your shuttle bus rental.
Booking
How do I book a shuttle service?
You can always get started online by requesting a shuttle bus rental price using our online booking tool. Input your trip details inside our booking widget, and you will receive an instant quote. Fret not, you are under no obligation to action the quote as it will remain valid for another three days. If ever it expires, simply request a new quote for your shuttle service and confirm it when ready. If you have any additional questions, you can always contact us at (855) 428-7266.
How do I find a Shuttle Bus rental near me?
Local availability plays a direct factor in your shuttle bus rental price. You can search for a shuttle bus rental in your area by filling in the details of your upcoming trip in our online booking tool. If you can’t find a shuttle bus rental that suits your needs, reach out to our 24/7 booking specialists for assistance at [email protected], or call us at (855) 428-7266 to organize your shuttle service.
When should I book my shuttle service?
It is always recommended to book your shuttle bus rental at least six months in advance. As your departure date approaches, bus availability tends to dwindle, and consequently, the price of your shuttle service will increase. Bus.com offers last-minute shuttle bus rentals; however, it will not be at the early-bird price. In any case, our Book Now, Pay Later option offers you the ability to defer the final payment of your shuttle bus rental up until 21 days of your departure date.
I have a question that has not been answered here. Is there somebody I can speak to?
Bus.com’s support team is there for you 24/7. Please reach out by emailing us at [email protected] or call us at (855) 428-7266 for more information on your shuttle bus rental.
How do I book a tour bus rental?
Use our online booking tool to get a custom quote instantly. Adjust parameters to fit your budget and finalize the booking with our specialists.
Cost
How much does it cost to rent a shuttle service?
Your shuttle bus rental price will ultimately depend on a number of factors, including vehicle type, itinerary, time of year, and local availability. Shuttle bus rentals can be equipped with a number of modern luxuries, including optional hi-speed Wi-Fi, an onboard restroom, and power outlets; comforts that do not significantly increase the price of your shuttle bus rental. In fact, the driver’s time has the biggest impact on the final price of your shuttle service.
What can I do to ensure I have access to the lowest shuttle service price?
There are a few ways to ensure you get the lowest shuttle bus rental price. Booking your shuttle service in the off-season is ideal as charter bus rental prices will be at their lowest. The off-season tends to fall between December and March! In any case, it is always recommended to book your shuttle bus rental as early as possible, offering Bus.com the ability to source your rental from a number of our local providers. We also run a price-matching program! If you have found a quote for your shuttle service at a more competitive price, let us know, and we will do all we can to match it.
What is your shuttle service cancellation policy?
Our cancellation policy can be found here, including refund request timelines on all bus types! If you have any other questions or would like to apply changes to your booking, please contact us at [email protected] or call us at (855) 428-7266.
How do payments work for shuttle service rentals? Do you have any payment plans?
We offer a Book Now, Pay Later option for your shuttle bus rental that allows you to defer the payment up until 21 days before your departure date. Bus.com also offers payment plans for your shuttle service! Simply reach out to [email protected] for further details on a payment plan for your shuttle bus rental.
Can Bus.com do a shuttle service booking at my budget?
Absolutely! Bus.com works closely with a vast network of bus providers across North America to offer you the best possible rate for your shuttle bus rental. Let us know what your budget is, and we’ll do our best to make your shuttle service a reality.
General
What is a shuttle service?
A shuttle service helps move both small and large groups of people between different locations in an efficient and convenient manner. Shuttle bus rentals are perfectly suited to multiple ongoing trips with looping routes and can be customized for groups of all sizes. Designate specific pick-up and drop-off points for your shuttle bus rental and a fully-vetted and experienced driver will meet your group there.
What are the benefits of a shuttle service?
Shuttle bus rentals offer many benefits and can be used for a variety of purposes. For one, shuttle bus rentals represent a convenient transportation option for groups in both nearby or remote locations. By setting a defined schedule, frequent traveling at regular intervals is made easier with a shuttle service. Secondly, shuttle bus rentals are designed to reduce local traffic and congestion by significantly reducing the number of vehicles on the road. Lastly, a shuttle bus rental offers you the ability to reach your destination in complete comfort, especially as it compares to public transportation.
Why use a shuttle service?
Shuttle bus rentals are great for both the passengers and the overall community, offering convenient mobility to non-drivers and tourists in remote suburbs or busy districts. Shuttle bus rentals eliminate the hassle of navigating through traffic in crowded cities, transporting large groups of passengers with ease. With a shuttle service, passengers also do not have to worry about finding parking.
Can anyone arrange a shuttle service for their team, group, or community?
Simply put, anyone can arrange a shuttle service. Shuttle bus rentals are perfectly suited to the transportation of a number of groups, including larger businesses and government groups who regularly require a fleet of vehicles at their disposal. Shuttle bus rentals represent the most cost-effective alternative to owning and maintaining a number of vehicles. Bus.com has an abundance of experience with organizing shuttle bus rentals across North America and can help you get started.
Who arranges shuttle services?
While anyone can organize a shuttle service, there are certain groups that rely on them more often than others. Shuttle bus rentals can be offered as part of a public service, including high-density urban regions, low-density rural and recreational areas. These shuttle bus rentals are typically funded by community governments, looking to offer their inhabitants safe and reliable transportation.