We’ve updated our trip change and cancellation policies for charters affected by COVID-19. Learn more
1. Step one: contact us
We’ll provide you with an all-inclusive price estimate after asking you a few simple questions about your trip
2. Step two: confirm your booking
We’ll need a copy of your driver’s license. From there, you’ll be able to complete your booking easily via credit card on our secure booking platform.
3. Step three: await your van delivery
The return is just as simple — we’ll come pick up the van when your trip ends.
Yes. The minimum age required to rent a sprinter van is 25.
In Ontario, you can drive a vehicle for up to 11 passengers with a regular “G” glass license or equivalent. To carry 12-15 passengers, you must possess a B, C, E, or F Class license.
Yes. Two types of coverage are included in the passenger van rental package:
This covers any damage or injuries you may cause to someone else due to your fault or negligence up to the statutory limit of 1 million.
Collision Damage Waiver
This covers collision damage to the rental vehicle, regardless of who is at fault. The coverage comes with a $3000 deductible per occurrence.
Yes, it is possible to drive our passenger vans across state and provincial borders, as well as across the Canada-U.S. border, provided that the sprinter van is returned to its original departure location.
Disclaimer: due to the ongoing COVID-19 pandemic, the border between the United States and Canada may be closed. Please check the status of the border with local authorities before planning an international trip.
In Ontario, the maximum is 11 passengers in a van. To carry 12-15, a driver must possess a B,C,E, or F class license.
No. If you can operate an average car or van, you can operate a sprinter van. Their compact size gives them an incredibly easy user experience.
Sprinter vans are known for their fuel efficiency. While each rental’s fuel efficiency will depend on variables like vehicle model, cargo load, road quality, weather, and speed, many sprinter vans can achieve around 22 litres per 100 km.
In Ontario, 150 km per day is included in your passenger van rental. Additional kilometres are charged at a rate of $0.29 per kilometre.
We understand that refuelling your rental vehicle at the end of a trip can be an encumbrance. We only charge the market price for fuel if we need to refuel a van. We do not charge any premiums or administrative fees.
To book a sprinter van without a driver, please use our online form or reach out to our customer service team at 1-855-428-7266.
Certainly. Please visit our sprinter van page to learn more and to book a chauffeured sprinter van rental.
Bus.com works with vetted passenger van partners throughout North America, which gives us access to a variety of vehicle types. The most popular models of sprinter vans are as follows:
Bus.com only sources vehicles from fully-vetted, reputable bus partners. This means that all of the vehicles that we offer are modern and in need of no outstanding maintenance.
Cancellations and changes can be made without penalty up to 7 days before the trip state date.
At Bus.com, our customer’s safety and well-being is our foremost priority. For every trip, all hard surfaces are carefully disinfected with alcohol based products.
We recommend that all passengers consult the World Health Organization (WHO) page for guidelines around personal hygiene best-practices, which includes frequent and effective hand-washing.
We would love to hear more about what you’re looking for in a van rental service. Even if you do not have the current need to book a fan, your feedback goes a long way in helping us improve our services.Take the survey