When it comes time to figuring out how you’ll move a large group to and from an event, there are plenty of factors to take into consideration. Part of determining the right ride for your group is knowing that you have gone with the most reliable, cost-efficient, and responsible transportation option.
Having booked over 20,000 charter buses for over 600,000 passengers since 2014, bus.com is a leader in group transportation and always makes sure that you’re matched up with the best bus from our network of trusted operators. But now presses the burning question: How do we ensure this?
How we decide which bus operators to work with
Bus.com partners with over 2,300 bus operators throughout North America to pair you with the best charter bus rental for your group’s transportation needs. We have a detailed vetting system in place to make sure that each operator meets or exceeds our expectations, such as making sure that each operator has their buses up to code, not only with safety regulations, but with state of the art amenities. We also make sure, of course, that all of our operators have their customers’ happiness top of mind. After all, at the end of the day, it’s all about getting you from Point A to B as comfortably and enjoyably as possible.
Client-first mentality
At bus.com, we always put our clients at the forefront of everything we do, and we make sure that the same mentality is embraced by every bus operator that we partner with. Many of our operators are small businesses, sometimes even family-run, and are local to the region where you’re booking your bus from. They care deeply about customer satisfaction and strive to maintain a golden standard in their community as transportation providers.
Competitive pricing
Each and every bus operator that we welcome into our network fits into our competitive pricing plan. We scour the charter bus landscape looking for the best quotes on the market, ensuring that you and your group will be offered the most favourable group transportation prices available in your region.
High quality services
Snagging the best priced quote is nice and all, but at the end of the day it’s equally as important to create a memorable and positive group travel experience. This is why we make sure that all of our operators provide high quality services in order to enhance your time spent on the road. From offering state of the art onboard amenities (A/C, Wi-Fi, undercarriage storage, DVD/AV setup, etc.) to top calibre service offered by all drivers, we make sure that your experience in transit is time well spent.
Trustworthy and reliable
All of our operators are established leaders in their local group transportation market, which means that keeping their gleaming reputations intact is among their top priorities. When you book with bus.com, you can rest easy knowing that your ride will show up on time to your pick-up location so that you stay on-schedule.
Schedule flexibility
Planning a trip isn’t always as simple in practice as in theory. Last minute schedule changes are sometimes inevitable, and we plan accordingly for those rare instances. We choose our operators based on their flexibility to accommodate itinerary changes, ensuring that you get to where you need to be as easily as possible – no matter how many minor hiccups occur.
Do you have to make multiple stops along your route? No worries. Our drivers can seamlessly accommodate multi-stop itineraries.
All types of bus companies
No trip is the same, and neither are our buses. We partner with suppliers with various different bus models in their fleet with a range of amenities, allowing us to find a customizable bus to suit your group’s needs.
Why bus.com is the best way to move your group
Whether you’ve got a wedding to attend, a corporate conference to participate in, a student event lined up, or find yourself needing group transportation for any other event, you can count on us to get you there.
Eco-friendly transportation
Not only do charter buses give you the opportunity to move your whole group in one vehicle and keep everyone together on and off the road, but they’re also an eco-friendly alternative when compared to each passenger driving individual cars on the road. When you book a coach bus, for example, you’re reducing your group’s presence on the road by 50%, on average. Think of all the CO2 emissions you’ll reduce by traveling together in a group!
24/7 customer service
Ever wonder what it’s like to travel stress-free? Step into our office. Our customer care team is available around the clock to help you with any questions or concerns, so that you can just sit back and enjoy the ride. You can kiss any notion of travel catastrophe goodbye with our Booking Specialists and customer care team there to guide you every step of the way.
Your bus, your way
Sometimes, you need more than just the bare bones bus experience. How about sprucing up your ride with additional amenities, like an AUX system to blast your own music on the road? Depending on the bus model you choose to go with, the amenities that are included onboard will range, so it’s important to contact your Booking Specialist and specify which amenities you’d like to have included with your bus. Certain models, like school buses, pretty much abide by the ‘what you see is what you get’ rule. Coach buses, however, are the most customizable, as you’re able to tack on special features like DVD/TV setups and A/C, among others. It all depends on what you’re looking for!
Not sure which bus is best for you and your group? Check out our Quick Guide to Choosing A Bus to get started.
Flexibility is key
We know that plans can sometimes change at the last minute. This is why we offer a Book Now, Pay Later option, giving you the opportunity to reserve your bus and then cancel up to 21 days before your departure date in case of an emergency. This way, you can rest easy knowing that your group transportation is sorted way ahead of time – with the freedom of opting out if need be.
